Phosa Mashangoane is currently the General Manager responsible for Consumer Affairs at the Independent Communications Authority of South Africa (ICASA), where he sits on the Executive Committee. For the past 32 years he has worked with various communities in South Africa in the fields of Sports and Recreation, Television Broadcasting, Promotion and Protection of Equality amongst South Africans as well the Protection of the Interests and Rights of Consumers for ICT services. He received tertiary training in Communication and Business Administration. He is currently furthering his skills at the postgraduate level in Digital Broadcast Migration. Phosa is He He holds the following qualifications: BA. Communications. (University of South Africa); BA (Hons). Communications. (Rand Afrikaans University); MA. Communications (Rand Afrikaans University) & MBA. (Buckinghamshire Chilterns University College, United Kingdom).